Hey! Today we’re going to talk through the ins and outs of selling services online. It’s quite a bit more difficult than just ‘posting your services online and having people give you money…

The right sales funnel goes a long way, but that’s not enough either…

You still need to create a relationship with your prospective client before they buy. It might be ‘digital money’ because you are earning it online – but it’s still real money and a person is on the other side of the computer!

So today, I give you some proven ways of selling coaching on the Internet!

If you have any questions, go ahead and ask below!

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And if you’d like a hand putting together an inbound marketing machine for your business, book a call here! https://doneforyou.com/start/
To watch on the Done For You channel, go to: https://www.youtube.com/watch?v=vf-bPB-5CS0

 

Read the transcript below:

Welcome to GSD Daily. Now, today we are going to talk about how to sell coaching services online. Coaching services are one of those usually expensive and usually complex offers. So, if we look at the magic grid here, basically we got complexity and we got a price. So, they are high priced, and high complexity, which puts them in this quadrant. And basically what that means is, to sell them you’re going to have to do quite a bit of explanation for your clients to pull out their wallets.

Now, this takes a couple of different shapes and forms, but the easiest way to go about it is to put together a sales page or a webinar that you’re then asking them to fill out an application and call you. It used to be like, pre-COVID, this was one of those things that were a very long process. It was a build-out, a nurture sequence, jumping in on a webinar, learning about you, or going through a multi-video sales funnel. Now, it’s not necessarily that long or daunting of a process. Oftentimes you still need a webinar, but it can be a little bit shorter. There isn’t quite the nurture sequence that used to have to be there and a lot of times you can sell them just from a long-form sales page too. So, we always do both. We do a webinar and a long-form sales page. But at the end of the day, really the linchpin, if you will, is being able to explain your coaching program, and your services in a way that relates to your prospective client.

You need to talk about their hopes, fears, and desires, and how your coaching program is going to help eliminate the fears, bring them closer to their desires, all of that stuff, that’s Sales 101, is really what it takes. Now, if you are trying to not get on a sales call or not pitch in person, then you need the sales to funnel, the material to do a lot of the heavy lifting for you. And that means your sales process is going to be quite a bit longer. It might be an hour-and-a-half-long webinar that goes through that introduces you, then talks through the problem, then does a little bit of education, and then you do a huge offer buildup. This is what you get. You get, week one, week two, week three, week four, and week five. These are the coaching services you get. This is the access you have to me and my team. This is the guarantee.

Then you go through FAQs, and Q&A. Then you go through testimonials. And sometimes we move the order of those things around depending on how they flow. But before you know it, you’re looking at an hour and a half to an hour and 45-minute long webinar. They can be automated. We can record it once and just play it over and over, which sends them to a $2,500, $3000, or $3,500 checkout page. Even then, several people are going to want to talk to you, who are going to want to check and make sure you’re a real person, no matter how many videos they see, no matter how much they hear your voice. So, a lot of times we’ll bootstrap them into a checkout page, but we’ll give them the option to schedule a call if they have any questions. And usually, those questions are, it’s a 15-minute close. And 50%, 60%, and 70% of people are just going to go right through the checkout, knowing that you are there, and they can schedule a call if they need to, but the rest still might have a question or two.

If you go full, automated webinar to check out without a sales call process, then your conversions are going to drop, because it’s a complex high-ticket offer. So, there are people who are not going to buy because there is no sales call, they don’t know you personally, and a $3,000 offer. Those are just some of the things you need to have in place when you’re selling coaching services online. Now, that’s also very expensive coaching services. So, if it’s a $200 program, $300 program, $500, $600, whatever, then the sales process is a little bit different because there isn’t a lot of money in it, but it’s still not necessarily an impulse transaction either. So, you still need to build up the value of the program and everything.

So, what I want to do is just walk through a mock sales funnel and see how it’ll play out. So, this is Selling Coaching Online. You’re always going to have some form of traffic. They’re going to come in and they’re going to go one of two directions. They’re either going to hit an automated webinar or they’re going to hit a long-form VSL sales page. So, they come in and then from there they usually also go one of two directions. So, it’s going to either be a checkout or an application, so they can go one of either direction. So, if you have the traffic coming in, I would say probably, and where the split here is oftentimes price.

So, I’d say, if it’s four figures, you’re going towards the automated webinar. If it’s three figures, then you are down in the long-form sales page world. And basically how it works is, somebody comes in from traffic, if your thing is a thousand dollars or more, then they’re going to go through an automated webinar, and then they’ll go either into an application or a checkout. Understanding that if they go into a checkout page, your conversions are going to be lower than they would if you were selling on the phone, but you’re also not selling on the phone. So, that’s a good thing too, right?

If your offer is hundreds of dollars, then going to a long-form sales page with a video sales letter, and then moving into checkout or application is what you need to do there. So, I would say, most likely go into the checkout. Suppose you are unsure of how much you should be charging. In that case, you should go into an application, and try to sell it on the phone first, which gives you a little bit of flexibility to alter the pricing and figure out what their fears, hopes, desires, and all of that stuff are before you automate the whole process and start going right to checkout. But this is how you’re going to sell coaching online regardless of the price point or the niche or the industry.

If you have any questions at all about this sales process, about selling your coaching services online, just go to DoneForYou.com/start, book a free action plan call with us, and we will figure out the best way to dial in the sales process for your coaching program. If you like this kind of stuff, the tools, the tips, the tactics, and you would like to start receiving emails about this, new newsletter-style emails about videos, and all the stuff we send out. Go to GSDdaily.io and fill in the little form, get the freebie downloads and we’ll keep in touch that way. And if you like this video, make sure to comment. If you have any questions at all, comment below this video, make sure to answer them and make sure to like and subscribe to whichever platform you’re on. And I will talk to you soon. All right? Thanks. Bye.